Shipping & Returns

Delivery Times & Rates

All orders will have a shipping cost of €10 per address. Delivery charges are free for orders over €100. Please allow 5 days to receive your order.

You may verify the status of your order and delivery by accessing your account or by contacting our Customer Service. Our hours of business are Monday to Friday 10:00 to 17:00; closed weekends and Public Holidays in Belgium.

 

Return Policy & Packaging Information

Products will be available for refund or exchange (excluding any shipping charges) providing it is returned in the same saleable condition as when purchased, within 7 days of the date of purchase and if accompanied by the original sales receipt.

Before returning your product, please contact the Customer Service.

If you have any questions please contact Customer Service. A Consultant will be on hand to assist you from 10:00 to 17:00 Monday to Friday. Closed Sunday and public holidays in Belgium.

 

 

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